Offshore vs. Onshore - the same, right?
When you decide to outsource your administration, you’ll quickly find two main paths: offshore agencies or local, onshore partners. While offshore options are common, there is a significant difference in the level of genuine care, intimacy, and support you receive when your partner is right here in Australia.
At By Storm Solutions, we believe that your business deserves more than just a task doer; it deserves a dedicated partner. Here is why keeping your support local to Sydney’s Northern Beaches changes everything.
A Dedicated Person in Your Timezone
There is a unique peace of mind that comes from knowing you can simply pick up the phone during your workday and speak to a dedicated person who knows your business intimately. You aren’t navigating a call centre or waiting 12 hours for a response due to time zone lags. Because we work when you work, we are available for those quick questions and urgent updates, providing a level of responsiveness that offshore services simply can’t match.
Collaborative Problem Solving and Team Access
Business management is rarely about checking off a static list; it’s about evolving. We love the ability to connect with you to collaboratively problem solve, brainstorming ways to systemise and streamline your processes in realtime.
Furthermore, a local VA is accessible to your other staff. If your team members have questions or need assistance with backend operations, they can reach out to us directly. We integrate into your team, acting as a reliable resource for everyone in your business, not just the owner.
Flexibility That Goes Beyond 9 to 5
We understand that the life of a business owner rarely fits into a standard 9 to 5 business day. Sometimes, the most pressing needs arise early in the morning or later in the evening. Because we are a local, boutique service, we offer the flexibility to provide support as needed outside of traditional hours. We are here to ensure the engine keeps running, providing you with the energy and resources you need exactly when you need them.
A Relaxed, Professional Relationship
Ultimately, the biggest difference is the relationship. We aim for a relaxed, professional relationship built on trust and mutual respect. We aren't just a faceless service provider; we are local professionals who are genuinely honoured to be part of your journey.
We proudly guarantee that nothing is outsourced offshore. By keeping your support local, we ensure that your information is handled by someone you know, providing the extra set of hands you need without the management worry. We simply want to make this as easy and supportive for you as it can possibly be.