HOW WE HELP

The work behind the work.

Every business has a layer of work that keeps everything moving: the invoices, the follow-ups, the new starters and the systems you keep meaning to set up. You bring us the problem. We work out what needs to happen, and make sure it does.

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What "taking ownership" means

01

Understand the context

02

Work out what needs to happen

03

Take ownership

04

Implement or Coordinate

05

Follow it through

06

Flag what’s coming next

Think of us as a fractional COO who also does the work.

What we take on

Admin support and business operations

The day-to-day work that keeps a business running, and the first thing to slip when you're flat out.

    • Client communication and follow-up

    • Scheduling and coordination

    • Documentation, licences and compliance paperwork

    • The jobs that simply need an owner

    Example: for a Sydney construction business, we became the person the whole team calls.

Payroll, invoicing and Xero

The financial processes behind the business, kept current.

    • Invoicing and payment collection

    • Payroll processing in Xero

    • Fee structures and staff payments, kept in step

    • A clear weekly picture of where things stand

    Example: for a nanny agency, we look after the whole fee collection process.

Client onboarding and staff administration

The people side of the business, handled properly every time.

    • Client onboarding and offboarding

    • Lead follow-up

    • Staff onboarding and HR administration

    • Staff records and compliance documents, kept current

    Need employment advice? We'll point you to the right person.

Business systems, projects and automation

The projects you know would help, taken from idea to handover.

Who we work with

Owner-led businesses of 1–20 people, past the point where the owner can hold it all, and not yet ready for a full-time operations manager.

How it works

  • Ongoing monthly support or a defined project. No lock-in.

  • Based in Newport. We meet in person whenever it helps.

  • Support that scales up and down with your business.

More time. Less operational chaos.

Follow-ups happen. Invoices go out and get paid. Projects get finished. You get your time back.

What's sitting on your list?

Let's work out what By Storm Solutions can take off it.

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